All donations are gifts made voluntarily to Givinga Foundation, a 501( c )(3) nonprofit foundation, to be re-granted by Givinga to the organization that supporters select with no conditions. Givinga is splitShops' Platform Charity, meaning they handle donations made through splitShops that are regranted to organizations like public schools and nonprofits.
Donors receive a tax receipt from Givinga Foundation shortly after the donation is made. Donors who request and receive a refund may not be eligible for tax deductions on their refunded donations.
splitShops and Givinga do not provide refunds on donations. Donors who wish to request a refund for a donation that has already been granted should contact the benefiting organization directly. Within 7 to 16 days Givinga grants funds to organizations.
Refunds may be granted at splitShops’ discretion, in consultation with Givinga. Refunds are granted only in exceptional circumstances, and only when the funds have not been granted to an organization. Some circumstances in which refunds might be granted include:
- The donation was made in error, was made in an incorrect amount or the selected organization was not the organization intended by the donor,
- The donation was not authorized by the donor
Purchase based donations
We hope that every spltShops transaction is successful and our customers are always happy with their purchase. But we know that sometimes purchases don’t work out. splitShops may choose to refund a donation that resulted from a transaction that was not successful.
Please note that splitShops, in general, will not approve refunds of the portion of your purchase that is a donation that has already been granted to an organization. Any refunds will be returned to your donation payment method, e.g. your credit card.